BCBUZZ Technologies Private Limited Delivery Terms for EdTech Services

These Delivery Terms outline the conditions under which BCBUZZ Technologies Private Limited provides EdTech services through online, offline, and hybrid delivery methods. By engaging with our services, you agree to comply with these terms.

1. Delivery Methods

Online Delivery

All online EdTech services are accessible through our digital platform. Upon successful payment, you will receive immediate access to the purchased services via the email address provided during registration. Ensure you have a reliable internet connection and compatible device to access these services.

Offline Delivery

For offline services, such as printed materials or in-person workshops, delivery will be arranged based on the specific service purchased. You will receive a confirmation email detailing the delivery method and expected timeline. Offline services may incur additional shipping fees, which will be communicated at the time of purchase.

Hybrid Delivery

Hybrid services combine both online and offline elements. For example, a course may include online modules supplemented by in-person sessions. You will receive detailed instructions regarding access to online components and schedules for any in-person meetings. The delivery method for offline components will be specified in your confirmation email.

2. Access Timing

• Online Services: Access is granted immediately upon payment confirmation.
• Offline Services: Delivery times will vary based on location and service type. You will be notified of estimated delivery dates in your confirmation email.
• Hybrid Services: Access to online components will be granted immediately, while offline components will follow the delivery schedule provided.

3. User Account

An account is required for accessing our online services. You are responsible for maintaining the confidentiality of your account information. Please notify us immediately if you suspect any unauthorized access to your account.

4. Support Services

BCBUZZ Technologies provides customer support for all delivery methods. If you have questions or encounter issues with your access, please contact our support team atsupport@bcbuzz.io. We aim to respond promptly to all inquiries.

5. Changes to Services

BCBUZZ Technologies reserves the right to modify or discontinue any part of our EdTech services at any time. Significant changes will be communicated via email or through our platform.

6. Refund Policy

Due to the nature of our services, our refund policy varies by delivery method:

• Online Services: Refunds are generally not available after access is granted, unless technical issues prevent access.
• Offline Services: Refund requests must be made within 14 days of purchase and are subject to review.
• Hybrid Services: Refunds follow the same guidelines as online services for digital components and offline services for printed materials.

7. Contact Information

For any inquiries regarding these Delivery Terms or your access to our services, please reach out to us atsupport@bcbuzz.io. By utilizing our EdTech services, you confirm that you have read, understood, and agreed to these Delivery Terms.